The City of Seattle is one of the largest cities in both the state of Washington and the Pacific Northwest region of North America, with a community of over 737,000 residents. It is also one of the largest buyers in the region, spending $724 million every year.
With the surge of COVID-19 in the area, the small business community was left in a highly vulnerable position, forcing many to shut down. This is especially true for women and minority-owned small businesses (WMBEs).
GLASS worked with the City of Seattle to launch its online WMBEs Local Portal. With the Portal, the City delivered a user-friendly experience for government buyers to seamlessly find local WMBEs, access their catalogs of goods and services, obtain instant quotes, and check out with only a few clicks.
The challenge
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