City of Seattle Use Case


The City of Seattle aims to increase the number of women and minority-owned businesses it buys from by optimizing its contract database.

The City of Seattle is one of the largest cities in both the state of Washington and the Pacific Northwest region of North America, with a community of over 737,000 residents. It is also one of the largest buyers in the region, spending $724 million every year.

With the surge of COVID-19 in the area, the small business community was left in a highly vulnerable position, forcing many to shut down. This is especially true for women and minority-owned small businesses (WMBEs).

GLASS worked with the City of Seattle to launch its online WMBEs Local Portal. With the Portal, the City delivered a user-friendly experience for government buyers to seamlessly find local WMBEs, access their catalogs of goods and services, obtain instant quotes, and check out with only a few clicks.

The challenge

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